POST CONSTRUCTION

• CONTACT- you have contacted complex constructions through the email or just by phone, at this point we dont know anything about each other and our first discussion will be around if you have plans or not, do you have the DA or are you still waiting on council, our timing and whether we could look at this project for you, let me tell you now, we will look at your project and if not suitable we will give you recommendations on how to proceed
• INITIAL MEETING- this is the site visit, were we look at the project involved and we will try and glean as much information as we can to help us put together our quote for you and we hope to include all things shown on the plans and specification  and those things we gleaned from our discussions, at this point we look at not only the plans and details but also the intent of the project
• BUDGET AND TIMELINE SETUP- we shall put forward from the documentation and our discussions and understanding of the project our tender price and timeline for the project
• BUDGET AND TIMELINE MEETING- this meeting is required (if we are the successful tenderer) to finalize any minor or major changes to pricing, inclusions, timeline of the tender before proceeding to the next step, 
• CONTRACTS- from budget meeting and final acceptance of tender we setup a contract signing meeting were the contacts are signed by all parties to the contract
• INSURANCES- after the contract is signed we arrange for all insurances to be paid for home owners warrantee, builders risk and public liability, the home owners warrantee certificate shall be forwarded to the building certifier and the owners for there records
• DEPOSITS PAID- standard building contracts require 10% deposit paid prior to start, this is to be paid before starting on site

CONSTRUCTION PHASE

• START ON SITE- this incorporates council inspection startups, site safety, site accommodation, site enclosures and materials and rubbish storage or removal handling areas
• WEEKLY MEETINGS START AND CONTINUE THROUGHOUT THE PROJECT- meetings are required at regular intervals to maintain the communication process, in these meetings we discuss client concerns , architectural changes, costs for variations (if any), timing and delays, deposits paid to suppliers, claims, etc
  
• RFI<S (REQUEST FOR INFORMATION) SCHEDULES SETUP- requests for information are those questions that need to be formalized to architects and engineers for clarification, these can also be used to clients for colours, type of tiles etc
  
• DEPOSITS TO SUPPLIERS AND CONTRACTORS AS PER TIMELINE MADE AND CLAIMED- throughout the timeline we will highlight those trades and or suppliers that will require early deposit to start manufacture and or ordering so that they will not delay the project and arrive when required, some of the trades and or suppliers require up to 12 weeks before they are on site, our program management system will eliminate this issue
• MONTHLY OR STAGE CLAIMS SETUP AND START- monthly claims proforma or stage claims schedule as per contract shall be forwarded to the client for his records, claims by gst inv shall be forwarded on a monlthy basis in accordance with this schedule
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